TACLOBAN CITY – Monday, May 21 is a special day to all officers and employees of the Department of Agrarian Reform (DAR) in Region VIII as the office was conferred it's ISO 9001:2015 certification.
The conferment of ISO 9001:2015 was handed over in a ceremony held at DAR Region VIII office in Tacloban City by Norlito M. Suelo, GIC of the Certificating Body and was accepted by Regional Director Atty. Sheila B. Enciso.
As ISO 9001:2015 certified, DAR VIII has already proven its ability to provide support services consistently to its customers, the agrarian reform beneficiaries (ARBs).
In his welcome address, Asst. Reg. Dir. Ismael P Aya-ay recognized the efforts and contributions of all DAR employees in the area.
“Pinaghirapan namin ito. It’s not as easy as eating a pie,” Aya-ay pointed out as he recalled the difficult tasks they had gone through.
“Thank you for your contributions, no matter how big and small,” he added.
The conferment also manifested the undying resolve of the men and women of DAR Region VIII to pursue the objectives of the agrarian reform program of the government in the area, despite the devastations it suffered during the onslaught of typhoon Yolanda in November 2013.
Tacloban City and most parts of Region VIII were among the areas wrecked by “Yolanda’s” fury, killed thousands of residents and destroyed infrastructures and sources of livelihood of the people.
After the ruins, DAR Region VIII was able to put into operation applicable statutory and regulatory requirements as the main implementing agency in the region of the agrarian reform program of the government.
In his pre-conferment message, Suelo said he is happy to confer the certification to DAR Region VIII as he recognized DAR’s dedication to satisfy the needs of its clients.
Suelo said DAR Region VIII is among the more than 1 million institutions certified as ISO 9001:2015 compliant worldwide.
He added that all government agencies, particularly those in the executive branch are encouraged to adopt ISO 9001:2015 to enhance public service and performance.
Reg. Dir. Enciso gladly accepted the award as he thanked the personnel for their efforts and contributions.
All our efforts have been paid,” Enciso emphasized, adding that all the employees accepted and faced the challenges, provided support to and help each other to achieve such milestone.
She said changes in the kind of services they provide to their clients became visible since 2015 when the quest to attain ISO 9001:2015 commenced.
“During office hours we performed our duties and responsibilities. We made our offices habitable and conducive for work to satisfy our clients,” Enciso added.
She also recognized the determination, will, and power of section and division heads and top officials of DAR Region VIII.
The ceremony was also witnessed by representatives from DAR Central Office led by Director Leomides R. Villareal of Public Assistance and Media Relations Service (PAMRS) and Director Susana Serrano of ARCDS.
Dir. Serrano said DAR Region VIII is the first DAR regional office to be conferred with ISO 9001:2015.
With the accomplishment, Serrano said DAR Region VIII now faces an obligation, and that is to set the trend to other regional offices to pursue ISO certification.
For his part, Dir. Villareal lauded DAR Region VIII for reaching such landmark as he made an assurance of the continued support of PAMRS to its programs and activities.
“We will tell everyone of this achievement. PAMRS will use every news platform and the social media to inform one and all of the milestones you achieved,” Villareal said.
Representatives from DAR Region XII, representing DAR North Cotabato headed by Asst. Reg. Director Marion Y. Abella, CESO V, and Regional Agrarian Reform Adjudicator Atty. Henry Gelacio were also present during the conferment.
DAR North Cotabato in Region XII received its conferment for ISO 9001:2015 last March 24, 2017.
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